Product help for financial services.

We've worked inside Tier 1 financial services groups on enterprise data and governance.

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Financial Services

Mapping enterprise data, and a path through governance.

The problem.

A senior director needs two things. First: a clear picture of the enterprise data landscape and the governance surrounding it (what data exists, where it lives, who owns it, and what rules apply to it). Second: a plan to integrate third-party vendor data into the enterprise data layer, populate downstream systems with it, and enrich what is already there.

What we did.

This started as advisory. We sit with data owners across the business, walk the third-party contracts, and test the assumptions about what can and cannot be ingested under the firm's governance rules. Some of those assumptions do not hold up. The plan names that, with alternatives.

The plan is now being implemented.

The outcome.

Outcome: customer onboarding time has dropped from weeks to days. Automated, enriched onboarding data is in place across hundreds of KYC and KYB data points.

What this shows: advisory work that takes a vague-but-important brief, makes it specific, and makes it actionable, and stays in long enough to see the plan land. This is the shape of a Help engagement when the brief is "help us think about this clearly", and then "help us actually do it".

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Where we fit your sector.

Financial services work pivots on governance. Buying teams need a clear picture of where data lives, who owns it, and what rules apply, before anything else can move. Reignite sits with the data owners, walks the third-party contracts, and helps the plan land inside the firm's existing governance, not around it.

  • Plan: a two-week deep dive on an enterprise data or onboarding question.
  • Coach: a monthly thinking partner for the in-house head of data or onboarding.
  • Help: embedded senior product help on a multi-team data or governance programme.
  • Care: ongoing care for a live customer-onboarding or KYC tool already in production.

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